Independent external Information and Communications Technology (ICT) companies, like ADEPT, have become an essential part of business technology and can add a level of effectiveness and efficiency to your operation that can increase productivity. It can also help protect your business against cyberattacks.
ICT companies work with businesses and organisations to solve their ICT challenges including all electronic products that deal with data in digital form. These include cloud services, data backup, business continuity and disaster recovery, ICT strategy and planning, network operations, cybersecurity and compliance or Office 365 design. Think of it as one house with many rooms, a one-stop shop for all your company’s ICT requirements.
Below is a list of benefits of using an independent ICT company such as Adept:
1. Better Decision-Making and Increased Productivity
ICT systems allow your business to store, process, analyse and share vast amounts of data in the cloud. The cloud-stored information available makes it possible to optimise various business processes to simplify employees’ work and increase the enterprise’s productivity and efficiency. Managers and employees are able to make decisions quickly and accurately as information is easily accessible. They are therefore able to manage operations effectively and respond rapidly to business opportunities or threats.
2. Improved Customer Service
Quality of customer service is an important differentiator for any business. Your company can leverage ADEPT’s ICT solutions to offer faster response to and higher standards of service to your customers. Service personnel working in the field can access customer, service and product databases using smartphones with secure internet connections. It allows you to increase customer satisfaction and perform tasks more efficiently.
3. Cost Savings
Production data can help employees identify problems, reducing waste. Sales agents can use the information available on their customer databases to increase revenue by identifying opportunities for selling additional products or services. Cost reductions and revenue gains make an important contribution to overall profitability.4. It Reduces Risk
Cybersecurity is a top concern for enterprises of all sizes. With new threats constantly emerging, placing huge responsibilities on organisations to protect their customer data, remaining secure and compliant is a key challenge.
An ICT company, like ADEPT, which specialises in cybersecurity, will be up to date with all the latest threats, help you identify network vulnerabilities, and develop and implement a cybersecurity solution that keeps your networks and data safe and compliant.