Moving offices – lessons in organisational translocation

Moving offices – lessons in organisational translocation

Dec 7, 2015

Quietly and with a minimum of fanfare, Adept recently finished moving to our new larger offices. While this move consisted of heading one floor down in the same building, we took the time to reflect on the process. We considered how small-to-medium organisations can...
E-learning bridges the knowledge gap

E-learning bridges the knowledge gap

Nov 30, 2015

The e-learning experience High-tech classrooms, advanced distance e-learning, digital courses and online education. The traditional model of imparting knowledge from educator to learner has evolved somewhat since the start of the digital age. While the formative years...
Implementing a successful Help Desk

Implementing a successful Help Desk

Nov 23, 2015

At its core, a Help Desk is a support resource. It is designed for users or clients to be able to source assistance when they are having problems with their services.  In the ICT realm, a Help Desk is often synonymous with some kind of technical support for user...
Troubleshooting – tackled the tried and tested way

Troubleshooting – tackled the tried and tested way

Nov 16, 2015

What is a troubleshooting? Among the definitions we managed to find: a troubleshooter is “a person who  locates and repairs problems”. Hence, troubleshooting is a process based on fault finding and correction. At its core it involves  using a...
Celebrating the Internet in 2015

Celebrating the Internet in 2015

Nov 9, 2015

Arguably, the Internet has done more to bring populations and information together than any creation other than radio. What is in need of improvement, though, is the availability of the Internet around the globe. The numbers from Internet World Stats show that...
Weighing in on tertiary education

Weighing in on tertiary education

Nov 2, 2015

Other than the occasional endorsement of the call to lower/scrap tertiary education tuition fees, business has been largely silent on the financial plight of students which has lately been cast in the spotlight. Business can ill-afford to overlook its role in making...