Continued education is the key to continued work success
Being able to pursue continued education for work is very desirable. All professionals should wish to add to their skills and knowledge. None should have no opportunity to do so. With regards to what one can learn and how to go about it, the methods are simple. What...
E-learning bridges the knowledge gap
The e-learning experience High-tech classrooms, advanced distance e-learning, digital courses and online education. The traditional model of imparting knowledge from educator to learner has evolved somewhat since the start of the digital age. While the formative years...
Implementing a successful Help Desk
At its core, a Help Desk is a support resource. It is designed for users or clients to be able to source assistance when they are having problems with their services. In the ICT realm, a Help Desk is often synonymous with some kind of technical support for user...
Troubleshooting – tackled the tried and tested way
What is a troubleshooting? Among the definitions we managed to find: a troubleshooter is “a person who locates and repairs problems”. Hence, troubleshooting is a process based on fault finding and correction. At its core it involves using a...